BOOKING AND CANCELLATION POLICY

As an organisation, we will work with all clients and partners to ensure that we are as flexible and accommodating as possible during this difficult period. If you need assistance please email our reservations team on reservations@olpejetaconservancy.org. They will be pleased to assist you in any way they can.

New payment Policy

1. If a booking is made within seven days to arrival, full payment will be expected immediately after making the reservation

2. If a booking is made at least one month prior to arrival, 30% deposit will be required within 7days and the balance paid in full upon arrival at the gate

3. All bank transfer charges to be borne by guest

New Cancellation Policy

1. If a booking is cancelled 61 days and above, 20% of the total booking value will be charged.

2. If a booking is cancelled 60 - 31 days to arrival, 40% of the total booking value will be charged.

3. If a booking is cancelled 30 - 8 days to arrival, 50% of the total booking value will be charged.

4. If a booking is cancelled 7 days to arrival or "No Show", 100% of the total booking value will be charged.

For further information, please email our reservations team on reservations@olpejetaconservancy.org